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Customer Service Advisor x 6

£8.21-£12.32 + benefits

Customer Service Advisor x 6

WE are proud to be working with a luxurious fashion retailer who over the past decade has become one of the largest in the world!!

  • Full Time
  • Harrogate

Description

Our client, a premium brand based in open plan, modern offices in Harrogate is currently looking to recruit a number of Customer Service Advisors to join their team on a full-time basis!

WE are proud to be working with a luxurious fashion retailer who over the past decade has become one of the largest in the world!!

You will be acting as a Customer Care Representative for our client, handling calls from UK and US customers.

Duties will include:

·         Answering incoming calls from customers

·         Processing customer orders on the inhouse system

·         Advising customers on all products if they have any queries

·         Updating the CRM, editing mailing lists

·         Sending out catalogues to customers

·         Associated administration duties

We are seeking enthusiastic, motivated and hardworking Customer Service Advisors to work for out client. Ideally you will have previous Customer Service experience within a telephony or luxury retail environment as you will be required to build rapport with customers. You will have an excellent telephone manner and strong communication skills coupled with the ability to use Microsoft Office.

A thorough training programme that will ensure you have the further knowledge & skills you will need to be able to do your best for their valued customers.

Pay between £8.21 – £12.32/hour depending on shift pattern!
Plus uncapped commission potential
A generous staff discount – up to 70%!
A friendly working environment
31 days holiday
Plus the day off on your birthday!
Company Pension Scheme
Regular coffee and cake days!
The Customer Service Centre is open from 8am – 2am Monday to Friday, 9am – 12am Saturday and Sundays.

Shift patterns:

10am – 10pm (7.5 hour shifts) across 7 days, you will be required to work 3 weekend days across a 4 week period and 1 – 2 late shifts/week.

6pm – 2am, our client could look at someone who would like to work 3 – 5 days, weekend work can be included if suits at 6pm – 12pm.

Interested? Contact Riah at EM Recruiting TODAY!

To apply for this job email your details to riah@emrecruiting.co.uk