• Call us on: +44 (0) 1423 813554

Customer Service Advisor

£20k + Benefits

Customer Service Advisor

EM Recruiting are proud to be working in partnership with a leading beauty provider who are set to take over the UK!

  • Full Time
  • Harrogate
  • This position has been filled

Description

EM Recruiting are proud to be working in partnership with a leading beauty provider who are set to take over the UK!

This is an EXCITING opportunity to join a growing and successful organisation as a Customer Service Advisor on a full time, permanent basis.

If you love talking and have a passion for beauty this will be the ideal role for you! With a large customer base including an impressive list of celebrities, there’s never a dull moment!

Working as part of a busy and friendly team from open plan, modern offices in Harrogate you will be providing the best service possible to customers.

Your main duties will include:

·         Dealing with inbound calls in relation to services and answering queries

·         Calling customers who have enquired via the website about services

·         Booking appointments in for customers

·         Taking card details over the phone

·         Dealing with customers over email and web chat

·         Associated administration duties

Our client is looking for someone with previous customer service experience either within an office or retail environment. Ideally you will be a first-class communicator and enjoying speaking and building rapport with customers. You will be dealing with sensitive information so must be able to handle this in a professional or confident manner.

Hours are done on a rota and will be mixed shifts but rota is given way in advance.

Mon – Thurs: 9-5 / 11-7 / 2-10

Fri: 9-5 / 11-7

Sat: 9-5

Sun: 11-6

Weekends will be 1 in 3. You will have weekdays off when you work on the weekend.

Benefits include: onsite car parking, 20 days’ holiday + bank holidays, childcare vouchers, eyecare vouchers, bonus and staff discount.

£20K with uncapped commission with the chance to earn up to £40K!!

Interested? Email your CV to Emma at EM Recruiting TODAY!! Bottom of Form